PAYMENT & INSURANCE

In-network provider for most insurance plans. Please note that is the patient’s responsibility to know their insurance coverage and benefits. All copays and co insurances are due at the time of appointment. Rain City Integrative Clinic also offers service packages for services that are not covered by your insurance.

Insurances Accepted:

Premera, Lifewise, Aetna, Cigna, United/ Optum, First Choice, Regence, Bridgespan, Group Health Options, Apple Health, Molina, Coordinated Care. Accepting new Medicaid patients.

Please call the office for further information.

CANCELATION CHARGE

Rain City Integrative Clinic requires 24 hours notice for all appointment cancellations. There is a $45 fee for visits that are cancelled with less than 24 hours notice. If the clinic receives no notice half of the full appointment fee will be charged. Insurance will not cover this charge- it is the patient’s responsibility. This applies regardless of whether or when you received an email reminder, which we provide as a courtesy only.

PIP AND L&I

Rain City Integrative Clinic bills Personal Injury Protection (PIP) to treat injuries from car accidents and Labor and Industries (L&I) for injuries resulting from employment activities that have been authorized by the Department of Labor and Industries. We will bill these agencies for payment as we provide you care. If payment is denied, the patient will be responsible for payment of all charges for service received.

PIP and L&I coverage generally does not cover medications, so these must be paid for at the time of purchase.

PAYMENT TERMS

We accept payment by cash, check, or MasterCard / Visa / debit card.

  • Checks denied for lack of funds will incur a fee of $35.00.
  • All balances must be paid within 30 days of the invoice date. A minimum billing fee of $10.00 or 2%, whichever is greater, will be added to any unpaid balance that is over 30
    days past invoice.
  • Payment plans are available upon request, though balances over $500 will continue to incur interest.
    We reserve the right to make changes to our fees and/or policies without advance notice.

INSURANCE

Dr. Virginia Morris

Currently Dr. Morris is in-network with the following

  • Premera
  • Lifewise
  • Aetna
  • Cigna
  • United/ Optum
  • First Choice
  • Regence
  • Bridgespan
  • Group Health Options
  • Apple Health
  • Molina
  • Coordinated Care
  • Accepting New Medicaid Patients
Dr. Chrysalis Sabatinos

Currently Dr. Sabatinos is in-network with the following

  • Premera
  • Lifewise
  • Aetna
  • Cigna
  • United/ Optum
  • First Choice
  • Regence
  • Bridgespan
  • Group Health Options
  • Apple Health
  • Molina
  • Coordinated Care
  • Accepting New Medicaid Patients

Rain City Integrative Clinic is pursuing in-network status with some of the states Medicaid insurers. Please check back for status. 

As a courtesy to you, we will bill your insurance company for services at our clinic. You will be responsible for any copays due at the time of service, and you may be billed later for remaining balances due to deductibles or coinsurance. Please consult with your individual insurance policy to verify your naturopathic coverage, so that you are aware of your responsibilities. Insurance may not cover all fees, such as vitamin injections or outside labs that are considered investigational. We will do our best to make you aware of these non-covered fees ahead of time, so that you can choose if you’d like to go forward.

PHONE & EMAIL CONSULTATIONS

Phone and email consultations are provided for established clients only. Email correspondence will not be accepted for urgent medical needs. Short emails clarifying follow-up on treatment plans or as requested by your provider are free of charge. Emails are reviewed and responded to in the order in which they were received. It may take up to 1 week for your doctor to be able to respond. Email is not the best way for your provider to assess any new health symptoms or concerns. Please call to make an appointment.

Notes on Phone and Email inquiries:

  • Phone calls and emails regarding an existing health issue that require more than 10 minutes of attention from your physician will incur a fee. A longer length of time spent responding to health concerns will increase the fee.
  • Phone calls and emails regarding a new health issue, regardless of the length of time of attention required, will also incur a fee.
  • Email consultations that require multiple communications will incur additional charges.
  • Phone and email charges are not billable to insurance.

 

This fee is not charged in the following cases: 

  • When you require clarification of on-going therapy
  • When the doctor has asked you to call

If there is any question about this service you are welcome to ask about a charge in your call or your email.  The physician will respond to your email within two business days; however, due to unexpected medical emergencies a response is sometimes delayed. If the doctor has not responded within two business days, please call or email the doctor again.

OFF-HOURS PHONE CALLS

An off-hours number is available for contacting each doctor when they are not in-office. If your provider plans to be unavailable, the office voicemail will alert you to who should be contacted instead. There is a $75 fee for this service. Phone calls are not billable to insurance.


ANTIBIOTIC POLICY

Although the physicians at Rain City Integrative Clinic have prescriptive authority to prescribe antibiotics, we will not do this over the phone. In order for all of our clients to receive the best medical care possible, an office visit is required to treat all infections. This will allow your physician to determine the best treatment options after a full physical exam and intake.

PURCHASE & RETURN OF PHARMACY ITEMS/ PRODUCTS

All pharmacy items must be paid for at the time of purchase.  Credit on account will be given for unopened items in perfect condition if returned within 30 days.  No credit will be given for items returned after 30 days.  Refunds cannot be made.  Injectables, injection supplies, products packaged in the clinic, refrigerated products, and birth control devices cannot be returned.

Schedule an Appointment

Phone: 206-352-9000
Email: raincityintegrative@gmail.com
Address: 2730 Westlake Ave N, Unit 4
Seattle, WA 98109